It is very important to listen
to what other people have to say. It is also important for others to listen to
what you have to say.
1.Get
the Other Person's Attention
The first thing you must do
when trying to make a point is to get the other person's attention. Make sure
the other person is listening to you before you begin talking. If the other
person is not listening to you, then you are wasting your time trying to get
through to him.
2.Make
Your Message Understood
Make sure your message can be
fully understood by the others person. Don't use language or terms the other
person will not understand.
3.Fill
Your Message with Benefits
People want to hear what you
will do for them, not what you want from them. Fill your message with benefits.
The following two sentences show how this concept works. "I can show you
how to be a better person if you listen to me" is much more appealing
than. "Listen to me because I am smarter than you."
4.Begin
Discussions with Agreements
When you begin a conversation,
open with something about which you have a mutual understanding and on which
both of you can agree. Here is an example of this concept: IF you want someone
to turn the lights off when not in use, you should not say, "keep the
lights off, you *@$!!"; instead, you should say "We both want to
conserve energy, don't we? So could you please turn off the lights when you
leave the room?"
5.Give
Reasons for Your Requests
Don't tell someone to do
something just because you want him to, or because it is a policy or rule. Give
him a reason to listen to you. If you ask someone to follow a policy or rule,
tell him why you expect him to follow it. Don't just tell someone to do something
- give him a benefit-oriented reason for doing it.
6.Changing
Subjects
If you are going to change
subject during a conversation, tell the listener that you will be moving on to
another subject. If you confuse your listener, he may not listen. It is easier
for a person not to listen at all than to try to follow a confusing
conversation.
These are 6 ways to have better
conversations as you can see the benefits from using these you can start using
them in your life.
No comments:
Post a Comment